====== IRC Users Not Seeing Each Other ======

Users connect to IRC but don't see each other.

===== Symptom =====

Users connect but don't see each other. Ergo shows users as connected but they appear offline to each other.

===== Cause =====

This is normal Ergo behavior with built-in bouncer. Users can appear connected even when temporarily disconnected.

===== Fix =====

This is expected behavior, not an error. Ensure users are in the same channel and check their IRC client settings.

**Troubleshooting steps:**
  1. Verify users are in the same channel (e.g., #general)
  2. Check IRC client for connection status
  3. Review Ergo logs: `docker logs folkzone_irc_ergo`
  4. Ensure channel auto-join is configured in config.js

===== Prevention =====

Educate users about Ergo's built-in bouncer behavior. Document expected behavior in IRC setup guide.

===== See Also =====

  * [[folkzone:troubleshooting:start|Troubleshooting Index]]
  * [[folkzone:services:irc|IRC Service]]

Last updated: 2026-06-19
  * [[folkzone:start|Return to folkzone]]